Contact
Use the form below for general questions, partnership ideas, or to report something. Pick the category that fits so your message lands in the right place. We read everything; response time is usually one to two business days. For urgent security issues (e.g. a vuln you found on our site), use Security & Abuse and put "URGENT" in the subject so it gets triaged quickly.
If you prefer not to use the form, you can email the addresses listed below directly. Same inboxes—form and email both get to us.
Send a message
Or email directly
Same team, different inboxes so we can route and track. Use the one that matches your topic.
General — support@greenhat.com
Account issues, “how do I…?” questions, feature requests, or anything that doesn’t fit the other two. If you’re not sure, use this one. We’ll forward it if needed.
support@greenhat.comCommunity & partnerships — community@greenhat.com
Sponsorships, guest posts, collaboration ideas, or “we’d like to work with GreenHat” type stuff. Not for reporting abuse—use Security for that.
community@greenhat.comSecurity & abuse — security@greenhat.com
Vulnerabilities you found on our platform (we do responsible disclosure), spam, harassment, or Code of Conduct violations. Include “URGENT” in the subject for time-sensitive security issues. We don’t shoot the messenger.
security@greenhat.comNormal turnaround is 1–2 business days. Security reports get triaged first; for a vuln or active abuse, put "URGENT" in the subject so we can prioritize.